kb777 Privacy Policy: How We Handle Your Information
kb777 is clear about what information we collect, why we collect it, and how it moves through our systems. Your account data — including wallet details linked to bKash or Nagad — is handled under this policy, and access to our platform depends on your local law and eligible regions.
Account data protection
bKash and Nagad wallet privacy
Your right to review records
Policy contact route published
POLICY POSTURE
What This Privacy Policy Covers and Why It Exists
This policy sets out how we collect and use personal information when you create an account, log in, make a deposit via bKash or Nagad, or contact our support team. We collect information you give us directly — your name, contact details, and the mobile wallet number you register for transactions. We also collect technical data your device sends automatically, such as browser type and session identifiers, which we use to keep your account secure and the site running correctly. We do not sell your personal data to third parties. Where we share data — for example, with payment processors handling your bKash or Nagad transactions, or with service providers who help us run the platform — those parties are required to handle it only for the stated purpose. Data you submit is stored on systems with access controls in place. Retention periods depend on the nature of the data: account records are held for as long as your account is active and for a period after closure required by applicable rules. How long that is depends on the jurisdiction and the type of record. If you have a question about what we hold, the contact route is in the Support section of this policy.
bKash
bKash wallet numbers linked to your account are passed to payment processors solely to complete your transactions. We do not store your full bKash credentials beyond what is needed for account identification.
Nagad
Nagad transfer details are treated the same way as bKash data — shared only with the processor completing your transaction and retained only as required by applicable record-keeping rules.
Rocket
If you use Rocket as your registered wallet, the same data handling rules apply. Wallet numbers are used only to process and verify your transactions, not for marketing or profiling.
POLICY BOUNDARIES
Where This Policy Applies and What It Does Not Cover
Not every interaction with our platform falls under this single policy. Understanding the scope helps you know which rules apply to which part of your experience. Account access, your transaction history and the personal details you submit to us are all squarely inside this policy. Third-party services — including the payment gateways that process bKash and Nagad transfers, or studios whose game content appears in our lobby — operate under their own terms. We are not responsible for how those third parties handle data on their own systems. Availability of the platform and the scope of this policy both depend on your local law and eligible regions.
Account Access
The personal information you provide when opening an account — name, contact details, registered wallet — is covered by this policy. We control how that data is stored and who can view it inside our systems.
Transactions
Records of deposits and withdrawals processed through bKash, Nagad or Rocket appear in your account history. This policy covers how we hold that record; the payment processor's own privacy terms cover what happens on their network.
Site Content
Technical data — page visits, session length, device type — collected while you browse the lobby is included in this policy. We use it to maintain site performance and account security, not to build advertising profiles.
Third-Party Services
Game content from studios in our lobby, and any external links you follow from our site, fall outside this policy. Those third parties have separate privacy practices that we do not control or endorse.
YOUR ACCOUNT RIGHTS
Practical Steps to Review, Correct or Question Your Data
You have real options when it comes to the personal information we hold. Reviewing what we have is the starting point. Log in to your account and check the profile section — your registered name, contact details and linked wallet number (bKash, Nagad or Rocket) are displayed there. If something is wrong, you can update certain fields directly in the account settings page. For changes that require verification — such as updating a registered mobile wallet number — follow the instructions shown in the account area, which will confirm what identity steps are needed. If you want to raise a question about your data, or you believe we hold something inaccurate that you cannot fix through the account page, reach our support team through the contact route listed in the Support section below. We aim to acknowledge data queries and direct them to the right team. Requesting that we delete or restrict your data is also something you can submit through support; how we handle that request depends on our retention obligations and applicable rules at the time.
Review Your Records
Open the profile section of your account to see the personal details and wallet information we hold. What is displayed there reflects what we have on file for your account.
Correct Account Details
Some fields can be edited directly in account settings. For wallet changes or contact number updates, follow the verification steps shown in the account area at the time you make the request.
Raise a Data Question
If you believe we hold inaccurate or outdated information that you cannot fix through the account page, contact our support team using the route listed below. State your account details clearly so the query reaches the right team.
Request Data Removal
You may submit a request to delete or restrict your data through support. How we respond depends on retention obligations and the applicable rules in your region at the time of the request.
REACH OUR TEAM
How to Contact Us About This Privacy Policy
Questions about this policy or about the data we hold for your account can be sent to us through the channels listed here. Use your registered account details when you write so we can locate your record quickly. Access depends on your local law and eligible regions.
Live Chat
The live chat option is available through the support section of the site. Open it from your account page, state that your query is about your personal data or privacy policy, and the team will direct it appropriately.
Email Support
Send your data or policy query to the support email address published in the site's contact section. Include your registered account name and mobile wallet number so the team can locate your file.
Account Help Page
The account help section lists the current contact routes and any published guidance on data requests. Check there first — some common requests have a self-service path that resolves faster than a manual support ticket.
HOW WE HANDLE DATA
Inside Our Data Handling: Cookies, Security and Retention
Knowing the mechanics behind this policy makes it easier to use your rights. Our approach covers four areas: cookies, account security, data retention and the process for requesting changes. Each one is specific to how we run the platform for accounts in Bangladesh.
Cookies and Session Data
We use session cookies to keep you logged in and functional cookies that remember your account preferences. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings, though disabling functional cookies may affect how the account area loads.
Account Security
Your account credentials are stored in hashed form — we do not hold your password in plain text. Access to account records within our systems is restricted to staff with a stated need. Report any suspicious account activity through live chat or email immediately.
Data Retention
We hold your account data for as long as your account is open and for a period after closure, as required by applicable rules. Transaction records linked to bKash, Nagad or Rocket are retained for the period required under the applicable regulatory framework for your region.
Requesting Changes
To update data that cannot be changed through the account page, or to submit a formal data request, contact support with your account details. We will confirm receipt and let you know which team is handling your request and what information we need from you.
POLICY QUESTIONS ANSWERED
Privacy Policy Questions We Hear Most Often
These are the questions about this privacy policy that come up most often. If your question is not here, use the support contact routes listed above.
What personal information does kb777 collect when I open an account?
We collect the name, contact details and mobile wallet number you submit during registration. We also collect technical session data your device sends automatically. What we collect is limited to what is needed to run your account and process transactions through bKash, Nagad or Rocket.
Does kb777 share my bKash or Nagad details with anyone?
Your wallet details are shared only with the payment processor completing your transaction. We do not sell, rent or pass your bKash or Nagad information to third parties for their own use. Processors are required to handle your data only for the stated transaction purpose.
How can I see what data is held on my account?
Log in and open the profile section of your account. Your registered name, contact number and linked wallet are displayed there. For a full record of what we hold, contact support through live chat or the published support email and state that your request is about personal data.
Can I ask kb777 to delete my account data?
Yes, you can submit a deletion request through our support team. How we respond depends on retention obligations and applicable rules at the time. Some records — such as transaction history linked to bKash or Nagad transfers — may need to be held for a regulatory period even after your account is closed.
Does this policy apply to me in Bangladesh?
This policy applies to accounts using the kb777 platform. Access to the platform and the full scope of this policy depends on your local law and eligible regions. If you are unsure whether the platform is available to you, check the terms or contact support before registering.
What are cookies used for on this site, and can I turn them off?
We use session and functional cookies to keep your account working correctly. We do not place third-party advertising cookies. You can turn cookies off in your browser settings, but doing so may affect how the account area and login pages function. Check your browser's cookie settings to manage your preferences.